Yeah - A Successful Deposit, The Money is Mine!!

Finally, I checked Pending ACH for my Bank, and they are withdrawing the money. One obstacle down for Full Tilt. Whew (this was a lot easier on Stars).

Working on Laundry and Shopping, Visiting and Commenting on some Blogs, might hop on some forums, but plan to get a few tourneys in on Stars today.

Back Into the Full Tilt Poker Cashier

Maybe the second time is the Charm.

Found out they deleted the old Echeck profile for me, so start over (that's okay with me, but the Premium Bank Wire never disappeared). Verified, like my bank requested, that the numbers matched the ACH online tool, did that by reclicking in all fields after match proclaimed. Again, processed and approved rather quickly (they are supposed to check the account as part of the processing).

Telephone support suggested a software glitch, so not willing to deposit more than $40, to bring my BR up to $53, where it was before.

Some goodies, besides the MTT challenge I play for $1 are coming up. The 5k freeroll I qualify for every month by doing Sit N learns in the FTP academy (Check out the Full Tilt Poker Academy Tag, for the site). Also, the Forum has a nightly gathering for very low cost, might try a couple of those. Plenty I can do with the $13 extra, while waiting for the $40 to clear my bank account (will be checking every day or so).

Full Tilt Cashier Replies

Well, this wasn't very useful, so I have emailed them again. State a digit is out of order, however, they are using the digits that are on my Screenshot that I sent of my Bank Account.

My bank is very security conscious. My Account number is NOT the number for the ACH withdrawal, deposit. So, the information they sent is inaccurate. The Account number they say is in my account is impossible. So I emailed back. I will try a transaction again tomorrow (PS, Echecks are the only method I use on Stars, and haven't had one single deposit, withdrawal issue). Don't know if I can edit that information, delete the information, or what (cause it won't let you in there). HeeHee

Something is Fishy with The Full Tilt Payment Processor

Yesterday was a day of trying to troubleshoot issues with an echeck. This was my first. I had called several times to see when they would process, since it never showed up as ACH pending. On the 8th (after I went to bed), they pulled the $40 I had deposited, leaving me with $13.

Now, there are several problems with this scenario. First off, this is a Deposit Issue that the Deposit Issue Phone Number doesn't handle (hhhmmmm). Then, there is significantly (supposedly), nothing wrong with my account. AND, the premium wire transfer option, which shows up AFTER a successful Echeck transaction, is still there.

I emailed support, echeck and cashier departments twice. The second time, included screen shot of Bank Account showing money was always there. This was yesterday. As is notorious for Full Tilt Support, they take there ever loving sweet time to respond. Phone support says it may be a software glitch, but I think there is a possibility for other issues to be lurking, and would prefer to hear it from Support myself.

I do have another card I could add to make up the money (time to switch cards), but I hesitate there may be an issue with the account, and wait for Supports reply. My bank lets you pull up routing and account info matching checks for ACH online. I cut and pasted these numbers into withdrawal fields. While all transactions had time stamps, the supposed nsf problem had 00:00:00 (which, if eastern time, is 9 pm my time, and 8 pm my banks processing time). My bank doesn't process at that time.

I also found out they had to authorize the funds were in account prior to releasing - which they did (this is why the processing window takes so long). I don't believe they even tried to withdraw, so will wait on response prior to depositing again (I could pretend Chris Ferguson, starting with very little, working my way up, lol). Will keep updated as to how this progresses (P.S. not alone in this).